Call center system

  • Call center system

Call center system

Remote seat service; ACD intelligent queuing function; visual voice navigation IVR; outbound call management; contact/customer management; report statistics; full recording function; work order system; service monitoring; uplink rich line access; downlink terminal phone access; WeChat public account access; automatic calls to mobile phones when seats are offline; teleconference; 5G access; provides powerful functions such as CTI interface