FAQ

FAQ

We are factory in Telecom & VoIP products.
Generally it takes 2 days only for one sample order; 3 days for an order with 2-5 uits; 5 days for an order with 10 units; 10 days for an order with 20 units, 20 days for an order with 50 units. Delivery time mainly depends on current stocks and production line.
Usually warranty is one year. If you need, we can provide with 3-years warranty.
Free of charge by remote with 7*24 *365 support for ever.
By placing an sample order and pay it, then we will ship in 2 days by Express.
Sure. Our company is a professional manufacturer and we have 18 years' history. We have strong and independent R&D capabilities.
Actually, our MOQ is 20 units.
Yes, OEM service in web configure page will be available for one sample (except IP Phone).